The Dedicated Service Implementation Process
Dedicated services take more preparation and have a longer implementation time than
their dial and switched counterparts. The following is a brief checklist of things that
must be done, and timelines, for a typical dedicated service implementation:
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Ordering the service - typical dedicated services takes about 45
days to install. It is a very, very good idea to allow more than 45 days for
installation. This especially true when a location move is taking place.
-
Checking equipment and interfaces - check your voice or data
equipment to see if it has a T1 interface or whether you need to purchase one. Your
equipment vendor can help with this - you'll also need to work with your vendor to be
available to install and configure the T1 in the equipment when the service has been
installed.
-
Make sure your equipment room is ready. One of the most common
reasons a dedicated installation is delayed is because of some problem associated
with the equipment room.
Check the following:
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Access to the room - who has the key?
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AC power - does the room have adequate power for any equipment that's going in
with the dedicated service?
-
Air conditioning and ventilation - modern equipment is not terribly heat
sensitive but it's a good idea to check the requirements.
-
Is the space enough in the room for any new equipment or cables?
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You may need a sheet of plywood mounted on the wall of the equipment room (if you
don't already have one) to mount terminals equipment, etc. associated with your
new dedicated service.
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A good electrical ground! Some of the strangest and most difficult to find
problems are associated with poor electrical grounds - ask your equipment
installer or an electrician to check yours.
-
Determine if training is required. A simple voice T1 installation
may require little or no training. An integrated service installation may have many
new features that need to be explained to users.
-
Coordinate your equipment vendor and service provider on the day of
the service installation.
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